Terms of Service

Please read the Terms of Service carefully. You must accept our Terms and Conditions in order to continue

Welcome to our website (the "Website") samsbeautysupplies.com ("samsbeautysupplies.com", "we", "us" or "our"). The services available on the Website to you are subject to the following terms and conditions (the "Terms and Conditions"). By accessing or using the Website, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by the terms and conditions contained herein. Privacy Please review our Privacy Policy, which also governs your visit to the Website, so that you may understand our privacy practices. PRIVACY POLICY When you provide us with information through this Website, we respect your privacy. It is important for you to understand what information we collect about you during your visit and what we do with that information. Your visit to this Website is subject to this Privacy Policy and our Terms and Conditions.

Terms of Service

Information Collection and Use
We do not collect personally identifiable information about you, except when you provide it to us. For example, if you decide to complete a user registration form or survey, you may be asked to provide certain information such as your contact information (name, e-mail address and mailing address), age group, birth date and where you purchase our products. If you decide to place an order, we also need to know your delivery and billing address, credit card number and expiration date. To protect your personal information, users registering at the Website must also enter a user name and password.

When you submit your personally identifiable information on this Website, you are giving your consent to the collection, use and disclosure of your personal information as set forth in the privacy policy. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.

The information you provide may be used by us to create and deliver to you our newsletters or surveys, or other communications containing product information, tips, promotions or information concerning your order. If you prefer not to receive such communications, please see Section 9 below.

When you visit this Website or view one of our e-mails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Website and personalize your experience. We may also use pixel tags to determine what types of e-mail your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information. We may use the information you provide in aggregate form for internal business purposes, such as generating statistics and developing marketing plans. We will not sell or rent your personally identifiable information to third parties without your consent, except as disclosed in the Privacy Policy.

We may collect, store or accumulate certain non-personally identifiable information concerning your use of this Website, such as information regarding which of our pages are most popular. We may share or transfer such non-personally identifiable information with or to our affiliates, licensees and partners.

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
Cookies and Log Files
We may place a "cookie" on your computer's hard drive so we can recognize you as a return user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or "session" cookies to help you shop. These cookies will expire when you leave the Website. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use our Website, but you may be limited in the use of some of the features. Some of our business partners may also use cookies on our Website. However, we have no access to, or control over, these cookies and do not accept any responsibility for such use.

In addition, we may use IP addresses to analyze trends, administer our Website, track traffic patterns, and gather demographic information for aggregate use, as well as for credit fraud protection and risk reduction. Except as otherwise disclosed in this Privacy Policy, we will not use IP addresses in combination with your personally identifiable information without your prior consent.
Third Parties
We may retain other companies and individuals to perform functions on our behalf. Examples include data analysis firms, customer support specialists, web hosting companies, and fulfillment companies (e.g., companies that fill product orders or coordinate mailings). Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose. We do not store any of the credit card information as a third party such as paypal handles the transaction.
Links
This Website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. The Privacy Policy applies only to the information we collect on this Website. We encourage you to read the privacy policies of other websites you link to from our Website or otherwise visit.
Security
We implement various security measures to protect the security of your personal information, both on line and off line. If you have any questions about security at our Website, you can send an email to info [at] samsbeautysupplies [dot] com
Business Transfers
As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on the Website you agree that your data may be transferred to such parties in these circumstances.
Notification of Changes
We may revise the Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy. As we may make changes at any time without notifying you, we suggest that you periodically consult the Privacy Policy. Please note that our rights to use your personally identifiable information will be based on the privacy policy in effect at the time the information is used.
Updating Your Information
You have the ability to review and change the personally identifiable information you provide us. If you are a registered user, you can change your personally identifiable information at any time. If you are not a registered user, but have provided personally identifiable information to us, you may make changes to your personally identifiable information by e-mailing us at info@samsbeautysupplies.com
Choice/Opt-Out
When you register at this Website, you may opt-out of receiving future communications from us. You may change your preferences under the "My Account" menu selection and/or clicking the "unsubscribe" link at the bottom of each e-mail you receive from us. If you are not a registered user, by e-mailing us at info@samsbeautysupplies.com
Comments
We have taken great measures to ensure that your visit to our Website is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us by e-mail at info@samsbeautysupplies.com or telephone at 1-800-980-5576
Purchase Related Policies
We attempt to be as accurate as possible when describing our products on the Website; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors or other content available on the Website is accurate, complete, reliable, current, or error-free.
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Intellectual Property All content available on the Website, including, but not limited to, text, graphics, logos, button icons, images, data compilations, and software, and the compilation thereof (the "Content") is the property of samsbeautysupplies.com, our affiliates, our partners or our licensors, and is protected by Canada and international copyright laws. The trademarks, logos, and service marks displayed on the Website (collectively, the "Trademarks") are the registered and unregistered marks of samsbeautysupplies.com, our affiliates, our licensors or our partners, in Canada and other countries, and are protected by Canada and international trademark laws. All other Trademarks not owned by us, our affiliates, our partners or our licensors that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. Except as set forth in the limited license in Section 4 below, or as required under applicable law, neither the Content, the Trademarks, nor any other portion of the Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without our prior written consent. 13. Limited License We grant you a limited, revocable, and non-exclusive license to access and make personal use of the Website. Please note that you may not frame or utilize framing techniques to enclose the Website or any portion thereof without our prior written consent. The limited license set forth in this Section 5 does not include the right to: (i) modify or download the Website or its contents (except caching or as necessary to view content); (ii) make any use of the Website or its Content other than personal use; (iii) create any derivative work based upon either the Website or its Content; (iv) collect account information for the benefit of another party; (v) use any meta tags or any other "hidden text" utilizing our name or the Trademarks without our express written consent; or (vi) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the Website for personal, non-commercial use only. A website that links to our Website (i) may link to, but not replicate, our Content; (ii) may not imply that we are endorsing such site or its services or products; (iii) may not misrepresent its relationship with us; (iv) may not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content appropriate for all ages; (v) may not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; (vi) may not use any Trademark without express written permission; (vii) may not link to any page of the Website other than the home page. We may, in our sole discretion, request that you remove any link to the Website, and upon receipt of such request, you shall immediately remove such link. Any unauthorized use by you of the Website terminates the limited license set forth in this Section 5 without prejudice to any other remedy provided by applicable law. 14. Your Account If you use the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are accessing and using the Website on someone else's behalf, you represent that you have the authority to bind that person as a principal to all the Terms and Conditions provided herein, and you agree to accept liability for harm caused by any wrongful use of the Website resulting from such access or use. We reserve the right to refuse service, terminate accounts, or remove or edit content, for any reason, in our sole discretion without prior notice. 15. Third Party Links We are not responsible for the content of any off-Website pages or any other websites linked to or from the Website. Links appearing on the Website are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-Website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Website pages or any other websites linked to or from the Website, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy statements and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-Website pages and other websites that you visit. 16. Submissions We welcome inquiries or feedback on the products you use or might like to purchase, however it is our policy to decline unsolicited suggestions and ideas. Notwithstanding our policy with regard to unsolicited suggestions and ideas, any inquiries, feedback, suggestions, ideas or other information you provide us (collectively, "Submissions") will be treated as non-proprietary and non-confidential. Subject to the terms of our Privacy Policy, by transmitting or posting any Submission, you hereby grant us a nonexclusive, royalty-free, perpetual, transferable, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute, and display any Submission in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works. You also acknowledge that your submission may not be returned and we may use your Submission, and any ideas, concepts or know how contained therein, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products. If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission. You further represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead us as to the origin of any Submission. You agree to indemnify us for all claims arising from your claims to any rights in any Submission. 17. Representations and Warranties; Limitation of Liability THE WEBSITE IS PRESENTED "AS IS." WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE WEBSITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, UNLESS SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE. YOU AGREE THAT WE WILL NOT BE RESPONSIBLE OR LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE WEBSITE; (c) DATA NON-DELIVERY, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE WEBSITE; (e) COMPUTER VIRUSES, SYSTEM FAILURE OR MALFUNCTION WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE WEBSITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY SITES; OR (f) EVENTS BEYOND OUR REASONABLE CONTROL. FURTHER, TO THE MAXIMUM EXTENT PERMITTED BY LAW WE WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE WEBSITE REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED ONE HUNDRED DOLLARS (Canadian) (CAD$100.00). 18. Indemnification You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your use of the Website. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure. 19. General You acknowledge and agree that these Terms and Conditions, together with our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Website, and supersede and govern all prior proposals, agreements, or other communications. We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Website. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such terms and conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Website. Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect the full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision. If you have any questions regarding these Terms and Conditions, please E-mail us at: info [at] samsbeautysupplies [dot] com ORDERING POLICIES • The information displayed on this website, including prices, does not constitute an offer to contract or enter into an agreement. • When you send an order by means of the online store for products and/or services your order shall constitute an offer for the products and/or services selected. • We shall not be obliged to accept your order. If we do, your order may be accepted by us by means of an email confirming the order sent to the email address supplied with the order. • We reserve the right to decline any order for any reason, prior to the order being shipped. • A contract or agreement for the products and/or services selected shall only be formed once our confirmation message is correctly sent to the address of your electronic mailbox on your Internet access provider’s server. It is your responsibility to verify that your mailbox is in proper working order and you must assume the risk of all consequences for transmission or operational failures. • All orders must be prepaid. • We accept all major credit cards and PayPal payments. • We also accept International money orders and certified cheques by mail. • All Canadian residents are subject to current Federal Sales Tax (GST). • All Ontario residents are subject to Provincial Sales Tax (PST). • Foreign orders could be subject to tariffs and/or import taxes. Please email info [at] samsbeautysupplies [dot] com with your complete address and we will provide you with shipping cost and ordering instructions. All duty tax and import fee are the responsibility of the customer. How To Order • To order products from us, please choose the products you are interested in from our products section and place them in your shopping cart. • Once you have everything you want in your shopping cart you may proceed to the checkout. • Next you will be prompted to confirm your order, and enter your shipping/billing information. Once this is complete you should click on "PAY NOW" to be transferred to our secure site for accepting your payments. We accept Visa, MasterCard, Discover & American Express. • You may also call us to place your order at 604-980-5576 • PRICING & PAYMENTS: While we try to ensure that all details (including prices) displayed on this website are correct and up to date, we cannot guarantee that they are. We do, however, update this website as frequently as possible. • You must ensure that, prior to placing an order, you have checked all relevant details about the products and/or services you have selected, as those may have changed since you last visited this website. • Payment may be made with Visa, MasterCard, American Express, or Discover. We may require cleared funds for certain orders. • International transactions require strict verification. Questionable international orders will be cancelled. Goods will not be shipped until the proper info is proven valid. WE DO NOT TOLERATE FRAUDULENT FUNDS, all will be prosecuted. • For customer security, we may ask international orders to provide a valid picture ID including Passport/DL or Country ID. PRODUCTS & AVAILABILITY: • All products and/or services displayed on this website are subject to availability. We will advise you if a product or service is unavailable. • All prices are subject to change at any time up to the time the order is shipped. If a price is corrected due to exceptional circumstances, we will inform you as soon as possible and provide you with the option of either canceling the order or to continue with the order at the corrected price. • The price of any product is the price quoted on our website at the time of your order. We reserves the right, giving notice to you anytime before delivery, to increase the price of the products to reflect an increase in the costs to us which is due to any factor beyond our control, any change in delivery dates, quantities or specifications for the products which is requested by you, or any delay caused by any instructions by you or the failure by you to give us adequate information or instructions. PRICE QUOTES: Price quotes are valid for 30 days. BACKORDERS: Backorders will be shipped when they become available. Some items may require prepayment. SHIPPING: Canada, Continental US, and U.S. Territories & International - We can ship most items to these locations. Shipping is via Canada Post unless other arrangements made. Special freight services are available when necessary. DELIVERY: Approximately all orders are shipped within 10 days. Any dates quoted for delivery of special orders are approximate only. We will ensure that all goods are delivered within 30 days of acceptance of your order. If goods cannot be delivered within 30 days we will notify you and agree with you when the goods will be delivered. All costs associated with the delivery as quoted by us are to be paid by you with the price of the goods. SHIPPING CLAIMS: If there is any obvious damage to the shipment, please note it on the Bill of Lading at the time of receipt. Hidden damage should be reported to the carrier immediately. We will assist the customer in any matter arising from damage to the shipment. However, all damages are to be settled between the customer and the carrier. RETURN POLICY: • No cash returns, online store credit only. • No returns after 14 days of receipt. Customer is liable for return shipping fees. • Shipping costs are non refundable. • Please contact us prior to returning an item for a Return Authorization Number. This number should be posted clearly on the outside of the package before it will be accepted. We will not accept any returns without this number. • All returns are subject to a 15% restocking fee. Product must be in original packaging. There will be no returns on electrical, used or damaged product. Scissors, furniture and chemical sales are final. • The customer must prepay all shipping of returns. Any applicable customs charges, duties and taxes are the sole responsibility of the sender. This amount will be deducted from the refunded amount. WARRANTY: All products are warranted by the manufacturer (if any exists) to be free from defects. The customer must prepay all shipping of warranty returns. ERRORS: We are not responsible for any errors on this website.